Rite Aid: Renpure not honoring mail-in rebate

by Melody on June 1, 2011






This week, Rite Aid offered Renpure hair products for $4.99 with a $4.99 +UP Reward.  Several of the bottles had “Try me Free” hang tags on them that you could submit for a full mail-in rebate.

Through I Heart Rite Aid, I found this on Renpure’s Facebook page:

  • “Our Try Me Free Mail-In Rebate is not valid with the Rite Aid promotion running May 29th to June 4th. This promotion is considered another offer and our Try Me Free rebate is “Not Valid with any Other Offer”. Rite Aid is offering a sale price of $4.99 and you receive a $4.99 UP reward so you are already receiving this for free.”

While I don’t necessarily agree with this, as the +UP Reward is a store promotion and the rebate is honored by the company, I guess they do have the right to make this decision.

I’m still going to keep mine, as I technically got them “free” after +UP Reward.  I just wanted to give you all a heads up, in case you didn’t want to waste your time sending in for the rebate.  You could return them to Rite Aid, but I’m not 100% sure how they handle returns for items that generated +UP Rewards.

On a side note, I have NEVER had a rebate not honored by a company for something like this.  I have used store rewards and coupons to pay for items and the rebate has always been sent to me.  I will continue to submit for rebates as I think they are a great way to maximize savings and I get to try products I may not have otherwise.

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